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Good to know before you book

A few common questions. If yours isn't answered here, get in touch using the details below — or go straight to booking.

You'll start with a warm welcome, followed by around 15 minutes discussing your case history — your presenting complaint, relevant medical background, and lifestyle or training factors. From there, Lance will carry out a full physical examination, and where appropriate, this will move into hands-on treatment. You'll leave with a clear picture of what's going on and, if needed, a plan for further sessions. Read more about what a session involves.
No referral is needed. You can book directly online, and Lance will let you know if a referral or further investigation would be useful after your assessment.
Arriving in sports or gym gear is ideal, as it's easy to move in and allows a clear view of the area being assessed. During your appointment you may be asked to remove certain pieces of clothing (for example, a jumper or shirt) so Lance can properly see and assess the affected area. You're welcome to bring a change of clothes if that's more comfortable.
Your first visit is an Initial Consultation and runs for 45 minutes, allowing time for a full history and assessment. Continuing Sessions, for patients with an established treatment plan, run for 30 minutes. Sports Massage sessions run for 45 minutes. You'll see the exact duration and price for each appointment type on the Book Now page.
No — they're separate services. Osteopathy starts with a full case history and clinical assessment, followed by treatment where appropriate. Sports massage is hands-on soft tissue work, including deep tissue techniques where suitable, and doesn't include an osteopathic assessment. If you have pain or an injury you'd like looked at, an Initial Consultation is usually the better place to start. If you're unsure, get in touch and Lance can advise.
Appointments run at Lance's home practice in Chichester (PO18). Full address details are provided through the booking system once you've booked.
Appointments take place at Lance's home practice in the Chichester PO18 area of West Sussex. It's easy to reach from Chichester and nearby villages and towns including Bosham, Fishbourne, Chidham, Nutbourne, Southbourne, Hermitage, Emsworth, Westbourne, Funtington and East and West Wittering. The full address is sent when you book online, and there's free parking on site.
Yes — many patients combine osteopathic care with an active sport training schedule, including in the lead-up to a race or event. Let Lance know your training or race calendar, either when you book or by getting in touch beforehand, so appointments can be scheduled around key sessions or events. Where relevant, your appointments can also be tailored around your current training load and goals, to help support your recovery alongside your training.
A receipt can be provided after your appointment for you to submit to your insurer. Please check your policy's requirements before booking, as arrangements vary between providers. Sports massage isn't covered by every policy, so it's worth checking with your insurer first.
We ask for at least 24 hours' notice if you need to cancel or rearrange your appointment. Cancellations made with less than 24 hours' notice will be charged the full fee for the session booked. This does not apply in the case of a genuine medical emergency, where evidence can be provided.

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Appointments run at the Chichester home practice. Booking takes a couple of minutes.

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